BBB Page

90 Day Guarantee

$1,999(one time cost)Suppressed within 90 days or it's free!

We take action immediately.

Buried in the search results.

Real-time monitoring included.

If it resurfaces, we suppress again for free.

Guaranteed suppression or it’s free!

Ongoing Monitoring

FREEFor a full 3 years!

Ongoing monitoring is included free of charge. This means if the BBB page resurfaces (or shows signs of resurfacing), we will suppress it again for free.

We have a 97.2% success rate burying/suppressing BBB pages.

I want it deleted - is that possible?

It is impossible to have a link deleted. Anyone that tells you otherwise is attempting to extort money or scam you. The best (and only) option is suppression.

How far will it be buried?

On average, we get it to the 3rd or 4th page of the search results in Google, Yahoo, and Bing. Because our service is guaranteed, we aim to get it buried as far as possible.

What does "suppress" mean?

“Forcibly put an end to, prevent the development, or restrain.” In other words, we make it go away (bury/push it down).

Is Lietect partnered with or part of BBB?

Lietect is in no way affiliated with, part of, partnered with, or endorsed by BBB® in any way. Said trademarks are only used to reference, identify, and describe this service.

What's the guarantee?

If we are unable to bury the BBB page by getting it off the first page of the search results within 90 days from full payment, it’s 100% free.

When is payment due?

If you select the “Bill Me” option when checking out, we get started immediately and will send you an invoice in the mail.

Request Extension/Refund

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Extend Guarantee Period - Allow our team to continue working on your order without forfeiting your eligibility to request a refund in the future.

Refund - Get a refund check for the parts of your order we haven't successfully completed yet. Choosing this option will stop all work immediately.

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Please select an option:*
Use this option if you have additional information or evidence that you believe will help our team get a review deleted or a link suppressed.
For all other questions, please visit the help desk or open a support ticket.

Suggested Answer
Based on your selection, this answer may be helpful:
After you place your order, cancellations are not allowed. This is because we start working on your order shortly after you place it (yes, we start working before payment is received).

If on a payment plan, continued payments are still in full effect and will be applicable to our collection policies.

After 5 days, unpaid orders will incur a compounding 5% weekly late fee.

After 90 days, unpaid orders are sent to collections.

For more details on our contract, please go to https://lietect.com/legal/refunds/
If a reviewer reposts their review or a link resurfaces, our monitoring system should automatically detect it and display a new line item that reads "Review Reposted" or "Link Resurfaced". This can take up to 24 hours to appear from the time it was reposted/resurfaced.

If it has been more than 24 hours since a review was reposted or a link resurfaced and your order is not acknowledging it, simply click the "This Didn't Help" button below and our team will look into it.
If your order is in the "Research" stage and you notice a URL or reviewer's name is incorrect, chances are we have not yet double-checked this information. If your order is in the "Active" stage and you notice these errors are still showing on your order, please click the "This Didn't Help" button below.
Our customer service representatives are unable to see or share any updates other than what is posted in the "Important Updates" section in red at the top of your order.

On average, you can expect to see order updates posted every 1-3 weeks for our delete reviews service and every 2-5 weeks for our suppress links service.

For a one-time $50 fee, you can upgrade to "Detailed Updates" to receive more frequent and detailed updates on all of your orders for 30 days. With this premium support upgrade, you can expect to see detailed order updates posted every 1-5 days for our delete reviews service and every 4-7 days for our suppress links service.
All manual refund and extension requests must be submitted by clicking on the link in the notification under "Important Notes".

If you believe you are eligible for a refund/extension but are not being displayed the message, please click here.

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All information you provide on this form will remain 100% confidential and will only be used/seen by the Lietect expert(s) working to successfully complete your order.

I want it deleted - is that possible?

How far will it be buried?

What does "suppress" mean?

Is Lietect partnered with or part of BBB?

What's the guarantee?

When is payment due?

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Suggested Answer

I want it deleted - is that possible?

How far will it be buried?

What does "suppress" mean?

Is Lietect partnered with or part of BBB?

What's the guarantee?

When is payment due?

Detailed Updates

Chat Support

Request Extension/Refund

Order Actions

Suggested Answer